Refund Policy

Thanks for shopping with ENE Solution (Thailand) Co. LtdIf you're not completely satisfied with your purchase, we're here to assist you.

 Returns 

Just so you know, you have 30 days from the date you received your item to return it. Please ensure the following requirements are met for your return:

  • Returns must be made within 30 days of purchase.
  • The item must be unused, in the same condition as when received, and in its original packaging.
  • A valid receipt or proof of purchase is required for all returns. Items returned without a receipt will not be accepted.

Please send returns to the following address:

            Address: 2/14 Tossapon Land 4 Building, 4th Floor, Soi Bangna-Trat 25, BangNa Nuae, BangNaBangkok, 10260กรุงเทพมหานคร - Bangkok, Thailand

 Refunds 

Once we receive your returned item, we will inspect it and notify you if your return is approved.
Please note that ENE Solution (Thailand) Co. Ltd. is not responsible for lost or damaged returns.
If your return is approved, we will process your refund to the original payment method. The time for the refund to appear depends on your card issuer.
Please allow approximately 10 business days for processing once the return has arrived at our facility.

 Shipping 

Original shipping fees are non-refundable, and you are responsible for the shipping costs associated with returning items. If you do not cover the return shipping costs, they will be deducted from your total refund.
ENE Solution (Thailand) Co. Ltd. is not responsible for lost or damaged return

 Contact Us 

If you have any questions about the return process, please don't hesitate to reach out.

      Phone: +66-2-7163518

We are happy to assist you.